Legal
The ground rules for using Plug & Sip. Please read them carefully.
Last Updated: March 1, 2026
Welcome to Plug & Sip ("we," "us," "our," or the "Service"), a platform operated by Leucocholy Media. By accessing or using our website located at https://plugandsip.com, our mobile applications, or any related services, features, or content (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and Leucocholy Media. They apply to all visitors, users, and others who access or use the Service, whether as a guest, registered user, venue owner, or administrator. By creating an account, submitting content, making a purchase, or otherwise using the Service, you confirm that you are at least 13 years of age (or 16 in the European Economic Area) and that you have the legal capacity to enter into this agreement.
These Terms should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your personal information. Together, these documents govern your relationship with Plug & Sip.
Plug & Sip is a platform designed to help remote workers, digital nomads, students, and anyone who needs a reliable place to work find coffee shops and cafes that are genuinely work-friendly. Our Service includes the following features and functionalities:
We are continuously developing and improving the Service. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes that affect their use of the platform.
Certain features of the Service require you to create an account. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You also agree to maintain and promptly update your account information to keep it accurate, current, and complete. Providing false, inaccurate, or misleading information may result in the suspension or termination of your account.
You are responsible for safeguarding the password and any other credentials used to access your account. You agree not to share your account credentials with any third party. You are fully responsible for all activities that occur under your account, whether or not you have authorized them. You must immediately notify us at hello@plugandsip.com if you suspect any unauthorized use of your account or any other breach of security.
Each individual may maintain only one account on Plug & Sip. Creating multiple accounts to circumvent restrictions, manipulate the points system, inflate reviews, or for any other deceptive purpose is strictly prohibited and may result in the termination of all associated accounts and forfeiture of any accumulated points, badges, or rewards.
Plug & Sip offers several account types, each with different capabilities:
The Service allows you to submit, post, upload, and share content, including but not limited to cafe reviews, star ratings, photographs, cafe submissions, edit suggestions, and profile information (collectively, "User Content"). You retain all ownership rights in the User Content you create. However, by submitting User Content to Plug & Sip, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and Plug & Sip's business operations, including for promotional and marketing purposes.
This license continues even if you stop using the Service, but only with respect to User Content that has already been shared publicly on the platform. If you delete your account, your personal information will be removed in accordance with our Privacy Policy, but previously published reviews, photos, and other contributions may be retained in anonymized form to preserve the integrity of the platform's content.
All User Content must comply with the following standards. You represent and warrant that your User Content:
We reserve the right, but are not obligated, to review, monitor, edit, or remove any User Content at our sole discretion, for any reason or no reason, including but not limited to User Content that we believe violates these Terms, is harmful, objectionable, inaccurate, or otherwise inappropriate. User-uploaded photos are automatically scanned for inappropriate content using image recognition technology before being published. Content that fails automated moderation is flagged for manual review.
We do not endorse, verify, or guarantee the accuracy, reliability, or completeness of any User Content. You acknowledge that any reliance on User Content is at your own risk. If you believe that any User Content on the Service violates these Terms, please report it to us at hello@plugandsip.com.
Plug & Sip offers a gamification system where registered users can earn points by contributing to the platform. Points may be earned for activities such as submitting new cafe listings, writing reviews, uploading approved photos, rating cafes, and other activities as we may designate from time to time. The specific point values for each activity are displayed on the platform and may change at our discretion.
Points, badges, tiers, and other gamification elements have no cash value, monetary equivalent, or real-world currency value. Points cannot be exchanged for cash, gift cards (except as specifically offered through our rewards program), or any form of currency. Points are not your property and represent a limited license to participate in our gamification features.
Points, badges, and tier status are non-transferable. You may not sell, trade, barter, gift, or otherwise transfer your points, badges, or tier status to any other user or third party. Any attempt to transfer or sell points is a violation of these Terms and may result in the forfeiture of all points and the termination of your account.
We reserve the right to modify, adjust, or discontinue the points and rewards system at any time, with or without notice. This includes the right to change point values for activities, adjust tier thresholds, modify available rewards, correct errors in point balances, deduct points that were earned through fraudulent or prohibited activity, and discontinue the gamification system entirely. We will make reasonable efforts to notify users of significant changes to the points system.
Users who reach certain tier levels may be eligible to redeem rewards, such as merchandise credits or exclusive items. All rewards are subject to availability and may be modified or discontinued at any time. Redeemed rewards that involve physical merchandise are subject to our standard shipping and merchandise policies described in Section 6 below. We are not responsible for rewards that become unavailable after a change to the rewards program, and we are under no obligation to provide substitute rewards.
Plug & Sip operates an online merchandise store where users can purchase branded products. All merchandise is produced through our print-on-demand partner, Printify, and shipped via our logistics partner, Shippo. Product descriptions, images, and prices are presented as accurately as possible, but we do not warrant that descriptions, pricing, or other content on the store is accurate, complete, reliable, current, or error-free.
All payments for merchandise and premium features are processed securely through Stripe. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your full payment card details on our servers. You agree to pay all charges incurred in connection with your purchases at the prices in effect when such charges are incurred, including all applicable taxes and shipping fees.
All prices are displayed in US dollars unless otherwise stated. We reserve the right to change prices at any time without prior notice. Products are subject to availability and we reserve the right to limit quantities, refuse orders, or cancel orders at our discretion. If we cancel an order after payment has been processed, we will issue a full refund.
Shipping times and costs vary depending on the product, destination, and shipping method selected at checkout. Estimated delivery times are provided for informational purposes only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for merchandise pass to you upon delivery to the carrier.
Because our merchandise is produced on demand, we generally do not accept returns for buyer's remorse or change of mind. However, if you receive a defective, damaged, or incorrect item, please contact us at hello@plugandsip.com within 14 days of receiving the item. We will work with you to arrange a replacement or refund. Refunds, when issued, will be processed through the original payment method and may take 5 to 10 business days to appear on your statement.
You agree not to engage in any of the following prohibited activities when using the Service. Violation of any of these prohibitions may result in the immediate suspension or termination of your account and forfeiture of any accumulated points, badges, or rewards.
The Service and its entire contents, features, and functionality, including but not limited to all information, software, source code, text, displays, images, graphics, photographs, video, audio, design, presentation, selection, arrangement, and the compilation thereof, are owned by Leucocholy Media, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Plug & Sip name, logo, taglines, and all related names, logos, product and service names, designs, and slogans are trademarks of Leucocholy Media or its affiliates. You may not use such marks without the prior written permission of Leucocholy Media. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use. This license does not include the right to reproduce, distribute, publicly display, publicly perform, modify, create derivative works of, or commercially exploit any content or materials from the Service, except for User Content that you have created.
We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on the Service infringes your copyright, please send a notice of claimed infringement to hello@plugandsip.com with the following information:
Upon receiving a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing material and notify the user who posted it. We may also terminate the accounts of users who are repeat infringers.
Plug & Sip maintains a directory of cafes and coffee shops. Listing information may come from various sources, including user submissions, publicly available data, and cafe owners themselves. While we strive for accuracy, we do not guarantee that any listing information, including hours of operation, amenities, contact details, or other details, is complete, accurate, or up-to-date.
If you own or operate a cafe listed on Plug & Sip, you may request to claim your business listing through our verification process. Claiming a listing requires you to verify your identity and your authority to represent the business. We reserve the right to approve or deny any claim at our sole discretion. The verification process may require documentation, and we may contact you or the business to confirm the claim.
Once your business listing is verified, you are responsible for ensuring that the information you provide about your business is accurate, current, and not misleading. This includes operating hours, amenities, contact information, and any other details displayed on your listing. You agree not to misrepresent your business or its offerings. Providing false or misleading business information may result in the revocation of your verified status and the removal of your listing.
Verified business owners may respond to user reviews of their establishment. Responses must be professional, constructive, and comply with these Terms. Business owners may not attempt to coerce, incentivize, or pressure users to write positive reviews, remove negative reviews, or alter their honest feedback. We do not remove legitimate negative reviews simply because a business owner disagrees with them.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, LEUCOCHOLY MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
We are not responsible for your experience at any cafe or coffee shop listed on our platform. Plug & Sip is a directory and information service only. We do not operate, manage, or control any of the cafes listed on the platform, and we are not responsible for the quality of their products, services, facilities, or the conduct of their staff or patrons. Any interactions you have with cafes listed on our platform are solely between you and the cafe. You should verify all information independently before relying on it.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEUCOCHOLY MEDIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Leucocholy Media, its officers, directors, employees, agents, partners, contractors, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive the termination of these Terms and your use of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
We may suspend or terminate your account and access to the Service, in whole or in part, at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to, a breach of these Terms, fraudulent or illegal activity, conduct that is harmful to other users or the platform, extended periods of inactivity, or requests by law enforcement or government agencies.
Upon termination, your right to use the Service will immediately cease. All accumulated points, badges, tier status, and unredeemed rewards will be forfeited. We may, but are not obligated to, provide you with an opportunity to retrieve your User Content before termination takes effect.
You may terminate your account at any time by using the account deletion option in your profile settings or by contacting us at hello@plugandsip.com. Upon deleting your account, your personal information will be handled in accordance with our Privacy Policy. Previously published User Content may be retained in anonymized form.
The following sections of these Terms shall survive any termination or expiration of these Terms: User-Generated Content (Section 4, regarding the license grant), Points and Rewards (Section 5, regarding no monetary value and non-transferability), Intellectual Property (Section 8), Disclaimer of Warranties (Section 10), Limitation of Liability (Section 11), Indemnification (Section 12), Governing Law (Section 14), and Dispute Resolution (Section 15).
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in the State of Texas, and you hereby consent to the personal jurisdiction and venue of such courts.
Before filing a formal legal claim, you agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Service informally by contacting us at hello@plugandsip.com. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, either party may proceed with formal dispute resolution as described below.
If we cannot resolve a dispute informally, you and Leucocholy Media agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Service, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The arbitration shall take place in the State of Texas, unless the parties mutually agree to a different location or to a virtual proceeding. The language of the arbitration shall be English.
The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and expenses of arbitration, except that filing fees shall be shared equally. In no event shall the arbitrator have the authority to award punitive or exemplary damages.
YOU AND LEUCOCHOLY MEDIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class, collective, or representative proceeding.
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to intellectual property, data security, or unauthorized access to the Service.
We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes that significantly affect your rights or obligations, we will provide additional notice through one or more of the following methods: a prominent notice on our website, an email to the address associated with your account, or an in-app notification.
Your continued use of the Service after the effective date of any modified Terms constitutes your acceptance of those modifications. If you do not agree to the modified Terms, you must stop using the Service and, if applicable, delete your account. It is your responsibility to review these Terms periodically for changes.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, the invalidity, illegality, or unenforceability of that provision shall not affect the validity, legality, or enforceability of any other provision of these Terms. The remaining provisions shall continue in full force and effect. To the extent permitted by applicable law, the parties agree that any invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the provision.
These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and Leucocholy Media regarding the use of the Service. These Terms supersede any prior agreements, communications, or understandings between you and Leucocholy Media, whether written or oral, regarding the subject matter herein. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
For general inquiries, feature requests, or support, please visit our Contact page.
For privacy-related questions, please refer to our Privacy Policy or email us at privacy@plugandsip.com.